The Safety Group - On Site Training Terms

Invoicing and Payment

Course fees are due on within 30 days of course booking or as stated on the invoice, whichever is sooner.

Cancellations and transfers are subject to the terms and conditions outlined below.

If payment of a course fee has not been received within the stated period, a course may be cancelled. The company contact person will always be notified prior to this occurring.

If a purchase order is provided the terms and conditions contained in this invoice override the terms and conditions specified in that purchase order.

The Safety Group reserves the right to restrict the number of participants on a particular course. We do not normally accept more than 16 participants per course.

If our quote is based on a maximum number of participants, this will be specified in the quote.

Any agreed expense reimbursementswill be invoiced within 7 days of incurring the expense. Expenses are payable immediately on receipt of invoice.

If a course is cancelled or postponed at the clients request, all agreed expenses already incurred must be paid for in full. For the purpose of the sections titled 'Cancellations' & 'Transfers' in this document, expenses are not considered part of the course fees.

Where an account remains overdue The Safety Group reserves the right to charge the client a late fee, plus any debts that may be incurred in the recovery of the outstanding invoices.

Transfers will only be accepted in writing.

Transfers for all days of a course are only available prior to the commencement of a course.

No transfer fee will be charged if notification is received 20 or more working days prior to the course commencement.

If a transfer is made less than 20 working days prior to the commencement of a course, and administrative fee of $300 + GST will be charged. This fee will be waived if the course is rescheduled to within 21 days of the start date of the original course.

If a transfer is made less than 10 working days prior to the commencement of a course, 50% of the scheduled course fee will be charged.

If a transfer is made less than 3 working days prior to the commencement of a course, 75% of the scheduled course fee will be charged.

Due to commitments to other clients, The Safety Group cannot guarantee that they will be able to reschedule the course to within 21 days of the original start date.

Where a client requests a course transfer, and that course has already commenced, the transfer fee will be calculated based on the above percentage schedule. The fee charged will be calculatedfor each day transferred, and will be based on the total course fee divided by the total number of days, multiplied by the percentage factors specified above.

Cancellations will only be accepted in writing.

If a cancellations is made 20 or more working days prior to the commencement of a course, no cancellations fee will be charged

If a cancellations is made less than 20 working days prior to the commencement of a course, and administrative fee of 20% of the scheduled course fee will be charged.

If a cancellations is made less than 10 working days prior to the commencement of a course, 75% of the scheduled course fee will be charged.

If a cancellations is made less than 3 working days prior to the commencement of a course, 100% of the scheduled course fee will be charged.

Any refund or reallocation of course fees is solely at the discretion of The Safety Group.

If a participant fails to attend a single day of a multi day course, then that participant may attend an alternate public course to make up the missed days.

A daily fee will be charged for any days made up at an alternate course.
Please refer to the Miscellaneous Fees Page.

Workcover NSW requires that trainers must "ensure a suitable training venue is available that provides for an appropriate training environment." (Trainer Admin Guidelines - July 2008).

As failure to comply with this point may affect the trainers accreditation, the trainer has a right to refuse to commence Workcover NSW accredited training if a suitable venue is not available.

As a guide a suitable venue will have sufficient lighting, chairs for all participants tables, comfortable temperature, and be in a quiet part of the workplace.

If requested The Safety Group can visit your workplace prior to the training to confirm that your venue meets the Workcover NSW requirements - additional fees will apply.

The Safety Group reserves the right to cancel, postpone or re-schedule courses due to unforeseencircumstances.

The Safety Group reserves the right to change dates, content, speakers or method of presentation at its discretion.

Where a refund is due a full refund cheque will be sent within thirty days.

Where The Safety Group has contracted a third party to provide services essential to the conducting of the course, then The Safety Group will not be held responsible if that third party is unable to deliver the contracted services in a timely manner. Examples of third party essential services include but are not limited air travel,car hire, or some specialised courses.

Payment in full is required before certificates are issued.

The Safety Group does not sell or rent its member and client details to other organisations. The information collected on the enrolment form is for the purposes of processing your registration, creating and maintaining participant records, keeping you informed of upcoming events and products and assisting us in improving our service to you. Please contact us with any enquiries you may have in relation to this matter.

Our privacy policy can be found here.

These terms and conditions supersede all previous terms and conditions issued.

Version 9-03A